This volume contains virtually all the information an engineer would need to function as a quality engineer. The author covers management methods and statistical methods of quality in an integrative manner – unlike other books on the subject, which focus primarily on one of the two areas of quality. Illustrates the use of quality methods with many real world examples drawn from the author’s consulting work. Helps students understand and solve real problems with mini projects throughout. Uses a reader-friendly writing style that makes material more approachable and encourages self-study. Covers the must-know fundamentals of probability and statistics in one chapter (Chapter 2). Makes extensive use of computer software to illustrate the use of
